Independent Reseller of Certified Refurbished Printers
Where a warranty is offered, Paper Hubs may provide limited coverage for eligible functional issues during the stated warranty period. Warranty coverage does not apply to cosmetic wear, customer-caused damage, misuse, or issues outside normal intended use. For warranty support, contact info@paperhubs.com.
This Warranty Policy explains how warranty support is handled for products sold by Paper Hubs. Because Paper Hubs focuses on refurbished and pre-owned printers, warranty terms may differ from those commonly associated with brand-new retail products.
By purchasing from Paper Hubs, you agree to this Warranty Policy along with our other website policies and terms.
Paper Hubs primarily sells refurbished, renewed, and pre-owned printers. Because these products are not necessarily new, customers should understand that coverage may be limited or vary by product. Some items may not include any warranty unless explicitly stated on the product listing.
Where applicable, Paper Hubs may offer a limited warranty period of 30 days from the date of delivery, unless a different period is clearly stated on the product page.
If a product is sold with a Paper Hubs warranty, it covers verified issues related to basic functional operation during normal intended use, including:
Unless otherwise stated, the warranty generally does not apply to:
Warranty coverage addresses functional issues, not aesthetic perfection. Refurbished products may have minor cosmetic imperfections, non-original packaging, and varied included accessories.
To start a claim, email info@paperhubs.com with your order number, product name, date of delivery, a clear description of the issue, and photos or videos showing the problem.
Each request is reviewed on a case-by-case basis. Before a return is authorized, we may ask you to complete basic troubleshooting steps, such as checking power connections or verifying cable attachments, to rule out setup errors.
If inspection is required, the product must be returned securely with all identifying information intact. Customers should not send products back without prior authorization and instructions.
If approved, Paper Hubs may, at its discretion, offer: repair of the product, replacement (subject to inventory), a similar alternative product, store credit, or a refund.
For approved claims, Paper Hubs may cover or reimburse reasonable return shipping costs. If the issue is found not to be covered under warranty, all shipping charges remain the customer's responsibility.
All claims must be submitted within the stated warranty period (from delivery date). Claims submitted after expiration will not be eligible for review.
Coverage is voided by physical abuse, liquid exposure, internal tampering, unauthorized repair attempts, or removal of serial numbers.
Unless explicitly stated, any warranty provided is a seller warranty only. Paper Hubs is an independent seller and is not affiliated with printer manufacturers.
Warranty support is limited to the specific product sold and does not extend to business interruption, loss of data, loss of profits, or third-party service expenses.
Customers are expected to inspect products upon delivery, use them reasonably, and report issues promptly without attempting unauthorized internal repairs.
A return request (initial post-delivery) and a warranty claim (functional failure during the term) are different. Please review both policies together.
We reserve the right to update this policy at any time. Changes take effect once posted on the website.
For warranty-related questions or claim requests:
info@paperhubs.com