Return & Refund Policy

Introduction

This Return & Refund Policy explains the conditions under which products purchased from our website may be returned or refunded. By placing an order on the Modern Print Co website, customers acknowledge that they have read and understood the terms described in this policy.

If you have questions regarding returns or refunds, you may contact our support team at info@modernprintco.com.

Return Eligibility

To be eligible for a return, the following conditions should generally be met:

• The return request is submitted within the allowed return period.
• The product remains in the condition in which it was received.
• All included accessories or components are returned with the product.
• The item has not been intentionally damaged or modified after delivery.

Products that do not meet these conditions may not be eligible for return.

Return Request Process

Customers should contact our support team before sending the product back. To initiate a return, please email info@modernprintco.com with the following details:

Return Shipping & Refunds

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an incorrect item or a product issue related to the order. We recommend using a trackable shipping service. Modern Print Co is not responsible for items lost or damaged during return shipping.

Refund Process

After a returned item is received and inspected, the return will be reviewed. If it meets the conditions, a refund will be issued through the original payment method. Refund processing times may vary depending on the payment provider and financial institution.

Non-Returnable Situations

Certain situations may not qualify for returns or refunds, including:

• Products returned outside the allowed return period.
• Items that have been intentionally damaged after delivery.
• Products missing essential components or accessories.
• Items returned without contacting customer support first.

Damaged or Incorrect Items

If a product arrives damaged or if an incorrect item was received, please contact us immediately. Photos of the product and packaging may be required to resolve the issue promptly.

Exchanges

Product exchanges may be available depending on product availability and the nature of the issue. Please contact our support team for exchange inquiries.

Order Cancellation

Cancellation may only be possible before the order has been processed or shipped. Once shipped, it falls under the return policy.

Customer Responsibility

Customers are responsible for providing accurate shipping information during checkout. Modern Print Co is not responsible for delivery issues caused by incorrect shipping information provided during the order process.

Policy Updates

Modern Print Co may update this Return & Refund Policy from time to time. Any updates will be posted on this page with the revised date.