Introduction
Modern Print Co aims to provide customers with a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered after a purchase is made through our website.
By placing an order on the Modern Print Co website, customers acknowledge that they have read and understood the shipping terms described in this policy. For any questions, please contact our support team at info@modernprintco.com.
Order Processing
After an order is successfully placed, it enters the processing stage. This typically includes verification of details, preparation of the product, secure packaging, and logistics arrangement.
What's Included:
- Verification of order details
- Preparation of the product
- Secure packaging of the printer
- Arrangement with logistics providers
Processing Details:
Orders are generally processed within standard business times. Customers will receive a confirmation email once the purchase is complete.
Shipping Methods & Estimates
We use reputable national and regional shipping carriers to deliver products safely. The selected carrier and estimated delivery times are typically shown during the checkout process.
Note: Delivery time estimates are provided for reference and are not guaranteed. They may be affected by carrier schedules, regional conditions, or circumstances beyond our control.
Order Tracking
Once shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your delivery progress directly on the carrier's website. Please allow some time for the tracking info to become active.
Shipping Coverage & Costs
Modern Print Co ships to locations where delivery services are available through our logistics partners. Shipping costs vary based on delivery location, package size, weight, and the selected shipping method.
All shipping charges are displayed during checkout before the order is finalized. Promotional offers, such as free shipping, may apply to specific products or orders.
Shipping Delays
Factors such as severe weather, logistics disruptions, customs inspections, or high seasonal volumes may cause delays. Modern Print Co is not responsible for delays caused by shipping carriers or external circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Modern Print Co is not responsible for delivery issues or failed deliveries resulting from incorrect or incomplete address information provided during checkout.
Packaging & Product Protection
Printers are packaged carefully using protective materials, including padding and secure wrapping, to minimize the risk of damage. Customers are encouraged to inspect the package upon delivery and report any visible damage immediately.
Damaged Shipments
Contact us immediately if a product arrives damaged. Please provide photos of the damaged product, the packaging, and the shipping label.
Lost Shipments
If a shipment appears lost, contact our support team. We will investigate the situation with the shipping carrier. Resolution times may vary.
Policy Updates
Modern Print Co may update this Shipping Policy to reflect operational or logistical changes. Any updates will be posted on this page with the revised date. We encourage customers to review this policy periodically.
Need Shipping Assistance?
Our support team is here to help with your delivery questions.
info@modernprintco.com